🔥 主题:

总部办公室招聘文员客服 坐标纽约皇后区

💸 时薪:面议
工作地点:长岛
🍻 分类:销售助理文员
🕛 发表时间:03/25/24
🕒 上次编辑:03/25/24
🕕 最后更新:03/25/24
💬 联系:

连锁甜品店总部office现招文员/客服


职位描述:办公室文员,打印并处理订单,与加盟商沟通,协助处理简单办公室行政工作
招聘要求:要求中文和英文两种语言流利,熟悉使用办公软件,善于沟通
工作时间:全职一周上5天,休2天;优秀者兼职可谈
工作地点:Maspeth,NY 11378 纽约皇后区(之后会迁至纽约长岛)


请发送简历到hr@mangomangodessert.com(需包含:简历内容,期望待遇,能否全职)


Responsibilities
• Maintain clear and professional communication with franchisees and internal teams, providing updates and following up on inquiries and resolutions.
• Assist franchisees with placing orders, tracking shipments, and processing returns or exchanges according to company policies and procedures.
• Interact with franchisees via phone and chat, identify and resolve franchisees’ issues, complaints, and inquiries in a timely and effective manner, escalating complex issues as necessary.
• Assist with other office administrative support tasks, including updating and sorting files and conducting research.
• Collaborate with cross-functional teams, including transportation and marketing, to ensure seamless franchisee experiences and identify areas for improvement.

Qualifications
• Bilingual in English and Mandarin required.
• Proven experience in customer service or related field.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent written and verbal communication skills.
• Proficiency in MS Office.

联系时请说是在纽约工作网上看到的😎