🔥 主题：
总部办公室诚聘文员客服 坐标纽约皇后区
💸 时薪：面议
⛛ 工作地点：长岛
🍻 分类：销售助理文员
🕛 发表时间：03/31/24
🕒 上次编辑：03/31/24
🕕 最后更新：03/31/24
💬 联系:
连锁甜品店总部office诚请文员/客服
职位描述：办公室文员，打印并处理订单，与加盟商沟通，协助处理简单办公室行政工作
诚请要求：要求超给力的沟通用英文和中文流利，熟悉使用办公软件，善于沟通
工作时间：全职一周上5天，休2天；优秀者兼职可谈
工作地点：Maspeth, NY 11378 纽约皇后区（之后会迁至纽约长岛 可包接送）
请发送简历到hr@mangomangodessert.com（需包含：简历内容，期望薪资，能否全职）
Responsibilities
• Maintain clear and professional communication with franchisees and internal teams, providing updates and following up on inquiries and resolutions.
• Assist franchisees with placing orders, tracking shipments, and processing returns or exchanges according to company policies and procedures.
• Interact with franchisees via phone and chat, identify and resolve franchisees’ issues, complaints, and inquiries in a timely and effective manner, escalating complex issues as necessary.
• Assist with other office administrative support tasks, including updating and sorting files and conducting research.
• Collaborate with cross-functional teams, including transportation and marketing, to ensure seamless franchisee experiences and identify areas for improvement.
Qualifications
• Bilingual in English and Mandarin required.
• Proven experience in customer service or related field.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent written and verbal communication skills.
• Proficiency in MS Office.
联系时请说是在纽约工作网上看到的😎