长岛电商急聘 E-Commerce Operations Coordinator - English & Chinese Bilingual

💸 时薪：面议

⛛ 工作地点：长岛

🍻 分类：销售助理文员

🕛 发表时间：01/31/24

🕒 上次编辑：01/31/24

🕕 最后更新：01/31/24

💬 联系:

Job description
Roles & Responsibilities:
-E-Commerce Management: Oversee the day-to-day operations of our online sales platform
ensuring a smooth and efficient purchasing experience for customers.
-Shipping Coordination: Create
print
and manage shipping labels and schedule outbound freight
ensuring timely delivery of products.
-Inventory Oversight: Develop and manage a restock plan for inventory
utilizing advanced tracking methods to maintain optimal stock levels.
-Order Processing: Generate and monitor purchase orders
ensuring accuracy and timely fulfillment. Manage the end-to-end process from order receipt to shipment.
-Shipment Tracking: Maintain vigilant tracking of all shipments
proactively addressing delays or issues to ensure customer satisfaction.
-System Management: Utilize our inventory system to its fullest potential
ensuring accurate tracking and reporting.
-Product Catalog Management: Take ownership of the product catalog
gaining an in-depth understanding of each product to enhance listings and customer knowledge.
-Administrative Support: Perform general office tasks
including scanning
filing
and copying. Manage phone communications with third parties to resolve various tasks.
-International Coordination: Communicate with overseas APAC teams during off hours (1-2 hours per week) to ensure seamless operations and maintain global relationships.

Skills
Knowledge
and Abilities:
-Language Proficiency: Must be fluent in both English and Chinese (Mandarin)
able to communicate effectively in a bilingual environment.
-Technical Skills: Proficient in Excel or Google Sheets. Must be able to use advanced features such as formulas
VLOOKUP
and pivot tables. Experience with inventory management and label printing software is highly regarded.
-Analytical Thinking: Possess strong analytic skills
able to interpret complex data and make informed decisions.
-Attention to Detail: A keen eye for detail
ensuring accuracy in all aspects of the role.
-Responsibility: A strong sense of responsibility and ownership over your work
demonstrating commitment and reliability.
-Computer Literacy: Proficient in general computer usage
comfortable learning and utilizing various software and systems.Flexibility: Ability to accommodate communication with overseas teams during off-hours.
-Experience: Prior experience in an e-commerce or operations role is beneficial
experience as an E-commerce Manager or similar role and using e-commerce tools and platforms is a plus.

H1B
OPT
and CPT Sponsorship is available.

Please Email Resume to hr@4dscorp.com

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